Stage 1: Contact Us
For complaints about Stance Legal in general, please contact the Customer Service team using one of the options below:
Our Customer Services team will respond to your enquiry as quickly as possible, and will discuss with you how best to resolve the matter in writing.
Stage 2: Senior Management Review
If your complaint has not been resolved to your satisfaction, you can ask us for an internal review. We will then escalate your complaint to a senior manager, who will investigate and try to resolve the matter for you.