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Defamation in the UK is when a statement is made which is false and damaging to a person's reputation. It can be spoken (slander) or written (libel). It is a civil wrong, meaning it is a matter for civil courts rather than criminal courts. If a person is found to have defamed another, they could be liable to pay damages to compensate for the injury caused.
TheDefamation Act 2013 sets out the laws on defamation in the United Kingdom. In order to take someone to court for defamation, you must have suffered a loss or damage as a result of the defamatory statement. The statement must also have been published and it must be either false or harmful.
There are two main complete defences to defamation allegations.
Truth – It can be shown that the statements complained of are substantially true;
Honest opinion – It can be shown that an honest person could have held the opinion on the basis of any fact existed at the time or anything asserted to be a fact in a privileged statement published beforehand.
Your initial steps would be to send across a letter before action to the individual.
If the reviews are placed on Google there are certain ways in which they can be removed.
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